Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide when you request a transfer, submit an inquiry, contact us, or otherwise communicate with Executive Car Service.

Depending on your interaction with us, the information we collect may include:

• Your name
• Email address
• Phone number
• Pickup date
• Pickup location
• Destination
• Number of passengers
• Transportation and scheduling details
• Information included in your inquiry or message
• Other information you voluntarily provide

Our website’s transfer request form specifically asks for your full name, email address, phone number, pickup date, pickup location, destination, and number of passengers.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, referring website, approximate location, date and time of your visit, and information about how you interact with the website.

We may use cookies, analytics tools, tags, scripts, and similar technologies to operate, maintain, secure, and improve our website and understand how visitors use it.

You can adjust your browser settings to limit or disable cookies. However, disabling certain cookies may affect website functionality.

How We Use Personal Information

Executive Car Service may collect and use personal information for purposes including:

• Responding to transportation inquiries and booking requests
• Coordinating pickups, destinations, and transportation schedules
• Providing chauffeur and transportation services
• Managing airport transfers and corporate transportation
• Coordinating special occasions, VIP transportation, and group transportation
• Planning transportation logistics
• Communicating with customers and prospective customers
• Providing customer service and follow-up communications
• Processing payments and maintaining business records where applicable
• Operating and improving our website
• Understanding website traffic and visitor behaviour
• Improving our services and customer experience
• Protecting the security and integrity of our website and systems
• Preventing fraud, misuse, or unauthorized access
• Complying with applicable laws and transportation regulations
• Fulfilling other purposes for which the information was provided or for which consent has been obtained

Transportation and Trip Information

Information about your pickup location, destination, travel schedule, passenger count, flight information, itinerary, special requirements, or other transportation details may be collected when necessary to coordinate and provide your requested service.

Because Executive Car Service provides corporate and VIP transportation, customers may also voluntarily provide information relating to confidential schedules, events, business travel, or other sensitive transportation arrangements. We use this information only as reasonably necessary to provide the requested service and manage the customer relationship.

Please avoid submitting unnecessary sensitive personal information through general website forms.

Consent

By providing personal information through our website, submitting a transfer request, making a booking inquiry, or otherwise providing information to Executive Car Service, you consent to its collection, use, and disclosure for the purposes identified when the information is provided or for purposes reasonably related to those purposes.

Where required by applicable privacy legislation, we will obtain additional consent before using or disclosing personal information for a new purpose.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, regulatory, or other reasonable limitations. Withdrawing consent may affect our ability to arrange or provide requested transportation services.

Disclosure of Personal Information

Executive Car Service does not sell or rent personal information to third parties.

We may disclose personal information when reasonably necessary to operate our website, arrange transportation, process bookings, or conduct our business. This may include disclosure to:

• Employees, chauffeurs, and authorized representatives who require the information to provide transportation services
• Website hosting, technology, communications, analytics, and other service providers
• Transportation or logistics partners where reasonably necessary to fulfil a booking
• Payment processors where applicable
• Professional advisors where reasonably necessary
• Government authorities, regulatory bodies, courts, or law enforcement where required or permitted by law
• Other organizations or individuals where you have provided consent or where disclosure is otherwise authorized or required by law

We take reasonable steps to ensure that third-party service providers only receive information reasonably necessary for the services they provide.

Third-Party Websites and Services

Our website may contain links to third-party websites and services, including airports, hotels, event venues, social media platforms, payment providers, and other external resources.

Once you leave the Executive Car Service website and access an external website or service, that provider’s privacy policy and terms may apply. Executive Car Service is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the applicable privacy policy before providing personal information to a third party.

Protection of Personal Information

Executive Car Service takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, or destruction.

Access to personal information is limited to individuals and service providers who reasonably require it for legitimate business or transportation purposes.

Executive Car Service also maintains commercial licensing, insurance, vehicle inspection, and safety practices as part of its transportation operations.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, arrange and provide transportation services, maintain appropriate business records, resolve disputes, and satisfy applicable legal, tax, regulatory, or other business requirements.

When personal information is no longer required, we will take reasonable steps to securely destroy, delete, or anonymize it.

Accessing and Correcting Your Personal Information

You may have the right to request access to personal information Executive Car Service holds about you and request that inaccurate or incomplete information be corrected, subject to applicable legal requirements and limitations.

If you would like to make a privacy-related request, please contact us using the information below. We may need to verify your identity before providing access to or making changes to personal information.

Privacy Questions and Complaints

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a concern about how your personal information has been handled, please contact Executive Car Service.
Executive Car ServiceRegina & Saskatoon, SaskatchewanCanadaPhone: 306-591-5466Email: ac.ecivresracevitucexe%40ofni
We will review privacy inquiries and complaints and take reasonable steps to address concerns in accordance with applicable Canadian privacy legislation.

Changes to This Privacy Policy

Executive Car Service may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, technology, or applicable privacy requirements.

When changes are made, the updated Privacy Policy will be posted on this website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or Executive Car Service’s website privacy practices, please contact:
Executive Car ServiceRegina & Saskatoon, SaskatchewanCanadaPhone: 306-591-5466Email: ac.ecivresracevitucexe%40ofni